Privacy Policy

Effective Date: 3rd August 2025

Company Name: Trioxen Limited

Jurisdiction: The People’s Republic of Bangladesh

1. Introduction

At Trioxen Limited ("Company", "we", "our", or "us"), we value your privacy and are committed to protecting the personal data of our customers, users, and partners. This Privacy Policy outlines how we collect, process, store, and use your personal data in compliance with applicable data protection laws of Bangladesh, including the Digital Security Act, 2018, and other applicable international standards.

By accessing or using our platform, services, or websites, you consent to the collection and use of your information as described in this Privacy Policy.

2. Data We Collect

We may collect the following types of personal and non-personal data:

Identification Data: Name, email, phone number, shipping address, billing address.
Transaction Data: Order history, payment information (via third-party processors).
Usage Data: IP address, browser type, referring URLs, time and date of visit, interaction logs.
Referral Data: In case of participation in the Triobar program, referral codes and user interactions may be tracked.

3. Purpose of Data Collection

We collect your data to:

Process and deliver orders and packages.
Communicate important updates.
Maintain records for accounting and auditing.
Prevent fraud and ensure user security.
Evaluate referral and promotional programs (including Triobar).
Comply with legal and regulatory obligations.

4. Data Sharing

We do not sell or rent your personal data. However, we may share data with:

Payment processors (SSLCommerz, bKash, etc.)
Delivery and logistics partners.
Legal or regulatory authorities when required by law.
Technology service providers strictly for service operation.

All third parties are bound by confidentiality and data security obligations.

5. Data Retention

We retain your personal data as long as necessary for the purposes outlined above, or as required under Bangladeshi law. Inactive account data may be archived or anonymized after a reasonable period.

6. User Rights

Under applicable law, you may:

Request access to your data.
Request correction or deletion.
Withdraw consent (where applicable).
Raise complaints with a supervisory authority (in Bangladesh, the BTRC or related authority).

7. Cookies and Tracking

We use cookies and other tracking technologies to personalize user experience and analyze website performance. You may control cookie preferences via your browser.

8. Security Measures

We take reasonable technical and organizational precautions to prevent data loss, misuse, or unauthorized access. However, no system can be 100% secure.

9. Triobar Data and Liability Disclaimer

Participation in the Triobar referral and bonus program may require tracking of user referrals and activities. By participating, you agree to allow Trioxen Limited to collect and evaluate your referral data to determine eligibility.

Important Disclaimer:
The Triobar program is a non-binding promotional strategy. Participation does not constitute a contractual right to receive monetary or other rewards. The Company reserves the absolute right to modify, suspend, or terminate the Triobar program at any time without prior notice, and without legal or financial liability.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updated versions will be posted with an effective date.

11. Contact Information

If you have any questions regarding this Privacy Policy, contact:

Trioxen Limited
Email: [email protected]
Phone: +8801717171717
Address: House 128, Road 7, Baridhara DOHS, Dhaka, Bangladesh